Returns + Exchanges

Thank you for shopping at Nanjing Jiezhishun Technology Co., Ltd.

We want you to be fully satisfied with your purchase. If for any reason you are not completely happy, we offer a simple and fair return & exchange policy.

✅ Eligibility for Returns

• Items must be returned within 14 days of receiving your order.

• Items must be unused, unwashed, and in original condition with all tags attached.

• Clearance or final sale items are not eligible for return or exchange.

🔄 How to Request a Return or Exchange

1. Contact us at [your-email@example.com] with your order number and reason for return.

2. Our team will review and provide return instructions.

3. Ship the item(s) to the return address provided.

Customers are responsible for return shipping costs, unless the product was damaged or incorrect.

💸 Refunds

• Refunds are issued to the original payment method within 7 business days of receiving the returned item.

• Original shipping fees are non-refundable.

• You will be notified via email once your refund has been processed.

♻️ Exchanges

If you’d like to exchange for a different size or item:

• Follow the same return process.

• Indicate clearly which item you’d like as a replacement.

🚫 Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 48 hours of delivery. We’ll make it right at no cost to you.